The 2016-2017 ISPI Community Project has kicked off in Montreal, Canada.

The mandate for the International Society for Performance Improvement Consulting Team is to evaluate the outcome of the Kidney Walk held in cities across Quebec on various dates in May and June of this year. The Kidney Walk is organized to support people living with kidney disease and to promote awareness of the need for organ donation. It is the occasion for patients on dialysis, organ transplant recipients, their families, living donors, the medical community, and the public to come together to raise awareness about the need for organ donation and the importance of kidney health.

This year’s walk was a huge success so the focus of the evaluation will be to study what the Kidney Foundation did well and how it can build on that success in the future. Listed below are some specifics about our project.

Our goals (measures of success):

  • Determine what made the walks so successful
  • Determine the strategic direction to replicate growth
  • Create a roadmap for the success of future walks based on truly knowing what factors made 2016 so successful

The Kidney Foundation hosts other events such as an annual golf tournament and a concert gala; ISPI, therefore, anticipates learnings and insights captured in this project will have a positive impact on these as well.

Our next steps:
The complete Community Project team is almost official, and we will introduce you to the members in the next issue. In August we will meet for team building and training.

Sylvie Charbonneau, the volunteer President of the Board of Directors, and Martin Munger, the Director General have invited us to visit the summer camp for children living with kidney disease, and we also discussed the possibility of visiting patients at a dialysis unit.

More information regarding The Kidney Foundation:

The Kidney Foundation is made up of volunteers, individuals living with kidney disease, donors, and staff members—from all walks of life, all across Canada. This foundation is people working together for a common cause.

The Kidney Foundation of Canada exists for the enhancement of kidney health and the reduction and, if possible, the elimination of the burden of kidney diseases. The primary beneficiaries are people at risk of or affected by kidney disease.

The Kidney Foundation provides:


  • New knowledge and treatments, generating hope, will exist in the following areas:
      • Knowledge of the kidney and kidney disease
      • Methods by which the new knowledge from research results can be translated into the treatment, prevention, and slowing of the progression of kidney disease


  • To achieve optimal health status, all people affected by kidney disease have access to health care and to wellness, socio-emotional, and financial support including:
      • Equitable access to appropriate cost-effective treatment, as close to home as possible, regardless of background and personal circumstances
      • Timely access to successful long-term organ transplantation, if desired and appropriate
      • Comfort for those who withdraw from or do not wish dialysis treatment


  • All people affected by kidney disease are empowered to maximize their outcomes.
      • People have the knowledge to make effective choices to prevent, minimize, and seek treatment for kidney disease.
      • People can advocate for themselves and others when navigating the system.
      • The kidney community has a sense of belonging and a collective voice.


  • An informed Canadian public understands and responds to the impact of kidney disease.
  • Effective provincial and federal policies and strategies exist for kidney research, kidney care, organ donation, and transplantation.

The Kidney Foundation relies on its extensive network of qualified volunteers working in partnership with staff to deliver its programs and services throughout Canada.


Thank you for reading and stay tuned for more updates as our Case Study progresses!