By partnering with Donate4Change and The International Society for Performance Improvement (ISPI), your contribution will make a difference in the lives of those we serve.

From 2015 to April 2016, pro bono consultants and members from ISPI provided consulting services to the Settlement Music School.  This is just one example of how we are helping to create a legacy! You too can be a part of the movement of Donate4Change.


“We are so grateful that there might be an opportunity to continue to work with ISPI…The opportunity to not only have expertise brought in and build these resources but to also use this as a jump start for the larger process in general is fantastic…What I’d like to convey is that the level of professionalism of everyone we worked with was so high.”–Adam Johnston, The Settlement Music School

Fortifying A Legacy: A Case Study of The Settlement Music School

ISPI annual conferences are held in a new city each year, and to thank our hosts, we offer our pro bono performance improvement consulting services to a local non-profit organization. Pro bono services include assessment of performance needs, strategy development, implementation of recommendations and empirical assessment of results.

The Settlement Music School, has been serving the Philadelphia area for more than 100 years, counting Albert Einstein and Kevin Bacon amongst its alumni. The Settlement Music School excels at teaching, guiding and mentoring talented young learners.

ISPI consultants worked with all levels of the school staff–from those working directly with students and parents to those making decisions on direction and planning.

After thoroughly reviewing the dynamics and school processes, ISPI used data and discussion to drive recommendations. The recommendations supported a more customer-centric approach to the school’s registration processes and improvement in technology to streamline the consumer experience. ISPI focused on creating a support system and implementing enhanced resources for staff on the front line to boost acquisition and retention.

Empowering organizations is ISPI’s aim; building on identified strengths is the philosophical underpinning. ISPI helps organizations create positive, sustainable and measurable results.

ISPI is committed to helping non-profits prosper and making our communities and our partnerships work.  It takes financial resources and you can with confidence know your donation is making a difference in improving performance for every non-profit we serve.

To learn about supporting and strengthening non-profit performance, please contact Donate4Change.